Assistant Manager

COMPANY: Five Guys Enterprises
REQ #: c0a97183-1651470789
LOCATION: 17078 Mat Bynam Ln, Cornelius, NC 28031

Company Introduction:
This restaurant is part of a family run restaurant franchise group that was named 2018 and 2012 Five Guys Franchisee of the Year. We operate restaurants in the Tennessee Tri-Cities, North Carolina and the Coastal South Carolina region.Overview:

The Assistant Manager will have the overall responsibility for directing the daily operations of a restaurant in the restaurant General Manager's absence, ensuring compliance with company standards in all areas of operation, including supervision and training of staff, product preparation and delivery, customer relations, restaurant maintenance and repair, inventory management, team management, recruiting and retention of team members, financial accountability, and ensuring that the highest quality products and services are delivered to each customer. 


  • Generous monthly and quarterly bonus program in addition to Secret Shopper bonuses
  • 2 weeks paid time off in years 1-5, 3 weeks in year 6 with the company
  • Medical benefits supplemented at 80% by the company for employee. Dental, vision, and additional benefits available. 
  • Free telemedicine for employee and dependents. Available to all employees.


  • Leads Crew Members and directs all daily operations of the restaurant in the absence of the General Manager including supervising and training employees, opening and closing the store, ensuring all food preparation is complete, managing employee breaks and shift changes, and completing shift summary reports. 
  • Assists General Manager in recruiting, interviewing, and hiring of Crew Members. 
  • Motivates and coaches Crew Members, and assists in the training of new Crew Members. 
  • Assists General Manager in day to day operations with tasks including scheduling, ordering, and team development. 
  • Ensures that the Occupational Safety and Health Act, local health and safety codes, and company safety and security policies are followed. 
  • Ensures the restaurant is in compliance with the preventative maintenance program with regards to facility, equipment, and grounds maintenance. 
  • Supports other employees in completing their tasks. 
  • Maintains fast, accurate service, ensures an excellent customer experience, and ensures that all products are consistent with company standards. • Excels in performing all Crew Member tasks including: runner/frontline coordinator, order taker/ dining room attendant, grill operator, sandwich maker, fry station, drinks and cashier. • Completes other duties as necessary. 


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 


High School diploma or equivalent is required. 

1-2 years of supervisory experience in a food service or retail environment is preferred. • Proven track record of leadership or managerial skills is preferred. 


This position requires excellent written, verbal and group communication skills. This position also requires the ability to read, analyze, create and interpret general business memos and documents. 


This position requires basic business math skills. 


This position requires strong problem solving and decision making skills, and the ability to be flexible and adapt in any situation. 


This position requires basic computer and internet skills, including computerized business tools such as email and learning management systems. 


This position requires supervisory responsibilities of crew members, shift leaders, and shift managers. 


This position will require long periods of standing on hard surfaces, occasionally in warm temperatures. There is also likely to be extensive lifting of supplies and materials and moderate to loud noise. The use of hands and arms to reach for, grasp and manipulate objects is required. Finger dexterity may be required for cash register use. There will be constant exposure to hot equipment and oil throughout the work day. 



The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor, policy and company management.


  • Two weeks of paid time off. 3 weeks after 5 years of employment.
  • 80% company-paid medical benefits for employee-only plans
  • Free telemedicine for all employees and their immediate family
  • Caring teams - offering emotional, spiritual and financial support for employees and their families
  • Chaplains for employees and their families
  • Free meal on every shift
  • Management skills training programs
  • Dental benefits
  • Vision benefits 
  • 410k company match program

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Reviews and Ratings on
"Good Start"
Good Competitive Pay, progression within the restaurant is encouraged – Shift Manager
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Five Guys started in Arlington, Va. in 1986, as a small, family-owned and operated carry-out burger joint. A cult-like following ensued, the press started taking note and now, decades later, there are nearly 1,600 locations worldwide. We're looking for people to join the Five Guys team and help us continue to grow! It is the policy of Five Guys to provide equal employment opportunity (EEO) to all persons regardless of race, age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, pregnancy, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, veteran status, or any other characteristic protected by federal, state or local law. In addition, Five Guys will provide reasonable accommodations for qualified individuals with disabilities.