Shift Leader

COMPANY: Five Guys Enterprises
REQ #: aa91d99c-1617297455
LOCATION: Billings, MT 59101

Overview:

Job Description

Five Guys is a family owned and operated franchise restaurant group that focuses on serving high quality burgers and fries in a clean, no frills atmosphere. We choose to spend money on the best crew and highest quality ingredients rather than décor and advertising. Five Guys was established in 1986 in Arlington, VA. In 2003, Five Guys opened its first franchise location and with the help of loyal franchisees, Five Guys has expanded from five to over 800 locations nationwide. ZAGAT Survey, restaurant guide and reviews, said there are no better burgers“ and Five Guys was recently voted #1 burger in Zagat's 2010 fast food survey.


Shift Leader


Shift Leaders at Five Guys learn valuable new skills that can help them develop a career for their future. Shift Leaders need to implement all the standard operational procedures of the company and make sure that every customer receives the best customer service possible. 




Requirements:



  • Monitors and observes the day-to-day activities of subordinates, coordinates breaks for hourly associates, and keeps management informed of area activities and any significant problems

  • Completes opening, daily and closing procedures/checklists in accordance with company policies/procedures

  • Coordinates with management for on-the-job training of new associates

  • Operates cash register and voids transactions as needed while following all HMSHost cash handling policies and procedures, and maintains proper security of cash at all times

  • Transfers supplies and equipment between storage and work areas by hand or use of a hand truck

  • Implements product rotation based on product code dates in warehouse and concepts, orders product and participates in physical inventory counts as required

  • Resolves customer complaints in a manner consistent with company policy, and with customer satisfaction in mind

  • Practices excellent food safety and sanitation practices and complies with HACCP standards

  • Monitors compliance with safety guidelines, builds awareness about safety, and reports any safety concerns to management




Benefits:



  • Free meals

  • Flexible scheduling

  • Tips and weekly secret shopper bonuses 

  • Advancement opportunities

  • Fun, fast-paced work environment


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Reviews and Ratings on
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in Los Angeles, CA
The Five Guys Tuition Assistance Program at a Glance
Published Feb. 21, 2020
As a member of the Five Guys crew, you’re part of the family. We believe in empowering our employees personally and professionally — that’s why …
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The Many Layers of Five Guys Restaurant Managers
Published Nov. 25, 2019
The Many Layers of Five Guys Restaurant Managers At Five Guys, our restaurant managers know the realities of the business. While lots of people simply …
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What Makes A Five Guys Crew Member?
Published Nov. 19, 2019
What Makes A Five Guys Crew Member? We like to say our crew members are the secret ingredient in our recipe for success. They are …
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Five Guys started in Arlington, Va. in 1986, as a small, family-owned and operated carry-out burger joint. A cult-like following ensued, the press started taking note and now, decades later, there are nearly 1,600 locations worldwide. We're looking for people to join the Five Guys team and help us continue to grow! It is the policy of Five Guys to provide equal employment opportunity (EEO) to all persons regardless of race, age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, pregnancy, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, veteran status, or any other characteristic protected by federal, state or local law. In addition, Five Guys will provide reasonable accommodations for qualified individuals with disabilities.