Workers Compensation Claims Assistant

COMPANY: Five Guys Enterprises
REQ #: WORKE02672
STATUS: Full Time
LOCATION: 10718 Richmond Highway, Lorton, VA 22079

Position Title: Workers’ Compensation Claims Assistant
Immediate Supervisor: Workers Compensation Manager

Jobs Supervised: None
FLSA Status: Non-Exempt
Date Updated: January 2020

Job Content
The Workers’ Compensation Claims Assistant provides clerical and administrative support to the Workers’ Compensation Manager to facilitate timely and accurate management of claims, including return-to-work efforts, and payment of benefits in compliance with state law while providing excellent customer service for our employees.
Essential Duties and Responsibilities:
• Obtain, analyze, and evaluate statements from management, employees, and witnesses surrounding facts of the incidents which cause injuries.
• Administer claims to insurance carrier to determine overall liability exposure.
• Monitor the progression of claim until closure.
• Adhere to various jurisdictional laws and policies for each state.
• Respond to time sensitive e-mails and phone calls promptly.
Qualifications Guidelines:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• 1-2 years of claims experience or recent equivalent life experience considered
• 1-2+ years of related experience, hospitality/food beverage industry experience a plus
Language Ability:
Excellent verbal and written skills are necessary. The successful candidate/employee will be required to use written, verbal and group communication skills. The ability to read, write and comprehend complex instructions and correspondences is necessary. It also requires the ability to read, analyze, create and interpret general business memos and documents.
Math Ability:
This position requires excellent business math skills.
Reasoning Ability:
The position requires pragmatic analyzing skills and problem-solving abilities.
Computer Skills:
Exceptional computer skills required in Microsoft Office Suite, Internet, and other appropriate software.
Supervisory Responsibilities:
This position requires no supervisory responsibilities
Physical Demands:
This position may require long hours sitting and using office equipment and computers. The use of hands and arms to reach for, grasp and manipulate objects is required. Travel will be required 10-20% of time.
Special Requirements/Certification:
The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor, policy and company management.

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Five Guys started in Arlington, Va. in 1986, as a small, family-owned and operated carry-out burger joint. A cult-like following ensued, the press started taking note and now, decades later, there are nearly 1,600 locations worldwide. We're looking for people to join the Five Guys team and help us continue to grow! It is the policy of Five Guys to provide equal employment opportunity (EEO) to all persons regardless of race, age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, pregnancy, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, veteran status, or any other characteristic protected by federal, state or local law. In addition, Five Guys will provide reasonable accommodations for qualified individuals with disabilities.